The following terms and conditions apply to courses, workshops, behaviour and coaching sessions, and clinics booked.
Bookings
Your confirmation by text or phone booking of your appointment is your acceptance of these Terms & Conditions
Please bear in mind when booking that I will teach in pretty much any weather, provided it is safe to do so. Alternatives to outdoor sessions include theory or practical sessions in the stable or tack room!
Cancellations
Booked appointments which are missed, changed, altered, moved or cancelled for any reason will be charged as follows:
Within 24 hours or less of your scheduled session, the full fee is payable.
Bookings for workshops that are missed or cancelled for any reason will be charged as follows:
Within 5 working days or less of the start time of the scheduled workshop, the full fee is payable.
If I should need to cancel your lesson, I will do so with as much warning as possible and I shall offer other available dates to re-book. If no acceptable date can be agreed a full refund will be given of any funds pre-paid.
Thank you in advance for your understanding
Good horse sense for horses and their people
Spence Horse Sense 